Salesforce Certification Training: Administrator and App Builder


Edutech Skills offers both live teacher drove homeroom preparing and independent web based preparing for you to turn into a Salesforce Administrator or Consultant. You will be completely prepared in dealing with the Salesforce occasion, stage, information base, application plan, stage setup, robotization measures, project the board, application improvement utilizing Lightning, and more in this Salesforce course on the web.

What will you learn in this Salesforce training online?

This Salesforce Developer training for App Builder and Administrator is specifically designed by SMEs to give you hands-on experience in the following topics:

  1. Salesforce CRM and its features
  2. Salesforce objects, field types, and validation rules
  3. Data modeling and management
  4. Setup and user management
  5. Security and data access
  6. Workflow automation
  7. Sales and service cloud configuration
  8. Lightning components installation
  9. Salesforce interface
  10. Application deployment and platform change management
  11. Application development by leveraging the declarative interface
  12. User interface configuration
  13. Preparing for Salesforce Administration (ADM 201) and App Builder certification exams

Who should take up this Salesforce training online?

Below is the list of professionals who can sign up for our Salesforce Administrator certification:

  • Salesforce Professionals
  • Software Administrators
  • App Builders
  • Developers
  • Analysts
  • IT Managers
  • Sales Managers, Executives, etc.

What are the prerequisites for taking up this Salesforce certification course?

There are no specific prerequisites for joining this Salesforce Developer training course. Anybody can opt for this Salesforce Admin certification. However, prior experience as a developer or administrator will definitely give a boost to your learning path here.

Why should you go for our online Salesforce training classes?

You should take up this Salesforce certification training because:

  • The global CRM software market will reach US$40.26 billion in 2023, up from US$36.9 billion (2020) – Statista
  • It leads the CRM market with a 19.5% of the market share – Forbes
  • Salesforce Developers in the United States can earn up to US$100,000/year – Indeed

This is the most widely used CRM software in the world, access to which is through the cloud platform and can be available on every device. Because of this and its extensive capabilities throughout the life cycle of sales, marketing, and customer relationships, the demand for Salesforce Developers and Admins is growing.

Edutech Skills, Salesforce Administrator certification course gives you all knowledge and a wide hands-on experience in this CRM tool. You will also work on real-world industry-specific projects that can ensure an ideal job for you.

What are the minimum criteria to become a Salesforce Certified Administrator and App Builder?

For this, you need to pass Salesforce App Builder and Salesforce Administrator certification exams. To do this, follow these steps:

  • Complete Edutech Skills, Salesforce training and certification
  • Gain hands-on experience by working on industry-specific projects
  • Register for two exams on
  • Pass the exams!

Module 01 – Salesforce Fundamentals

1.1 Introduction to Salesforce
1.2 Overview of Salesforce, its Editions
1.3 Home Page Customization
1.4 User Management
1.5 Apps Creation
1.6 Core CRM objects Capabilities
1.7 Declarative Customizations Boundaries
1.8 Programmatic Customizations Use Cases

Module 02 – Quote Templates – Preview, Create, and Activate

2.1 Introduction to Quote Templates
2.2 Quote record creation, its template, and quote PDF

Module 03 – Field Types and Salesforce Objects

3.1 Field types overview
3.2 Standard fields modification
3.3 Creation of auto-number, formula, roll-up summary, lookup & master-detail, and checkbox fields
3.4 Creation of number, currency, and percent fields
3.5 Creation of geolocation, phone, and email fields
3.6 Creation of date & time fields
3.7 Creation of text and text area fields
3.8 Creation of URL, encrypted fields, etc.
3.9 Salesforce objects introduction
3.10 Components, standard objects, and its modification
3.11 External objects and creation of custom objects

Module 04 – Creation of Custom Buttons, Link units, and Actions

4.1 Creation of buttons, links, and actions overview
4.2 Creation of new records with actions
4.3 Call logging with actions
4.4 Record updating
4.5 Creation of custom buttons and custom links, etc.

Module 05 – Salesforce Workflow, Schema Builder, and Process Builder

5.1 Overview of visual workflow, schema builder, and process builder
5.2 Creation of visual flow
5.3 Modification of the existing workflows
5.4 Creation of process
5.5 Field creation in the schema builder

Module 06 – Validation and Workflow Rules

6.1 Overview of validation rules, its creation
6.2 Creation of formulas
6.3 Creation of error messages
6.4 Overview of workflow rules
6.5 Creation of Workflow rule, Field update, Task assignment, Email alert

Module 07 – Creation of Role Hierarchy

7.1 Overview of the role hierarchy
7.2 Creating

    • Roles
    • Groups
    • Permission Sets

7.3 Enabling field history
7.4 Assigning Roles to Users

Module 08 – Security Data Security Model

8.1 Restricting logins
8.2 Object access determination
8.3 Record access configuration
8.4 Creation of role hierarchy
8.5 Record access exceptions

Module 09 – Salesforce User Profiles

9.1 Profiles introduction
9.2 Overview of standard profiles
9.3 Page layouts assigning
9.4 Settings

    • Custom app and its access
    • Tab
    • Record type

9.5 Permissions

    • Administrative
    • General user
    • Standard object
    • Custom object

9.6 Password guidelines
9.7 Session timeout, hours of log in, IP ranges
9.8 Field-level security
9.9 Access of Apex and Visualforce

Module 10 – Salesforce Reporting and Dashboards

10.1 Reports introduction
10.2 Report formats
10.3 Creation of:

    • Leads report
    • Creating contacts
    • Accounts report
    • Opportunity report
    • Charts
    • Scheduling report
    • Campaign report
    • Report formula

10.4 Using report to add the leads to campaign
10.5 Reports export to Excel
10.6 Dashboards introduction
10.7 Dashboard

    • Creation and refreshing dashboard
    • Modifying columns
    • Adding filter
    • Adding reports
    • Interfaces

10.8 Access management
10.9 Dynamic dashboards configuration
10.10 Report builder activation on profiles

Module 11 – Data Management in Salesforce

11.1 Data management introduction
11.2 Importing

    • Leads
    • Contacts
    • Accounts

11.3 Installation of data loader
11.4 Mass delete
11.5 Records

    • Importing with data loader
    • Exporting with data Loader
    • Updating with data Loader
    • Deleting with data Loader

11.6 Addition of field to schema builder, etc.

Module 12 – AppExchange

12.1 AppExchange Introduction and Overview
12.2 Finding

    • App
    • Developer
    • Consultant

Module 13 – Deploying a Change Set

13.1 Change Sets introduction and its Deployment
13.2 Change Sets

    • Inbound
    • Outbound

13.3 Deployment

    • Settings
    • Status
  • 13.4 Eclipse IDE

Module 14 – User Interface in Salesforce

14.1 User Interface Introduction

    • General Options
    • Sidebar Options
    • Calendar Options
    • Name Settings
    • Setup Options

Module 15 – UI component dynamic update

Dynamically updating UI components, JavaScript controller actions for firing events in Lightning Component Framework, event declaration using aura:event tag in a .evt resource.

Module 16 – Event handling

Event-driven programming using JavaScript, Java Swing, the component event and application event, writing handlers in JavaScript controller actions.

Module 17 – Server side controller

Creating server side controller in Apex, @Aura Enabled annotation, annotation to enable client and server-side access to controlled method, calling a server-side controller action from a client-side controller.

Module 18 – Hands on example of Server side controller

A real example of deploying Server side controller by pulling data from Opportunity object, creating Client side controller to invoke Server side controller and passing the returned value to components.

Module 19 – Mobile

Describe the declarative customization options available for the Salesforce mobile application user interface.


  • Describe the key milestones and considerations when managing the application lifecycle.
  • Describe the differences between and considerations when using the various types of sandboxes.
  • Describe the capabilities of and considerations when using change sets
  • Describe the use cases of and considerations when using unmanaged packages